Terms of Service

Last Updated: March 2026 • Effective Date: January 18, 2026

Terms of ServicePrivacy Policy

Important Legal Agreement

Please read these Terms of Service ("Terms") carefully before using the FORIRE marketplace platform (the "Website", "App", or "Service") operated by FORIRE ("FORIRE", "we", "us", or "our"). By accessing, registering for, or using the Service, you agree to be legally bound by these Terms and our companion Privacy Policy. If you do not agree to all terms, do not access or use FORIRE.

1. About FORIRE

FORIRE is an online technology marketplace platform designed to connect clients seeking home and professional services with independent, third-party service professionals ("Pros" or "Professionals").

FORIRE is a communications and lead-matching venue. FORIRE does not provide direct contracting, home improvement, cleaning, maintenance, or any other professional services directly, and is not an employer, joint venturer, or contracting party to any agreement entered into between clients and professionals.

2. Eligibility & Authority

You must be at least eighteen (18) years of age and possess the legal authority to form a binding contract under applicable law to use FORIRE. By using the Service, you represent and warrant that all registration information you submit is accurate and truthful.

3. Use of the Website & Marketplace

When using FORIRE, you agree that you will not:

  • Violate any federal, state, local, or international law or regulation;
  • Provide misleading, false, or fraudulent contact or project details;
  • Scrape, crawl, harvest, or use automated bots, scripts, or spiders to collect marketplace data;
  • Circumvent or tamper with lead protections, payment workflows, or security measures;
  • Harass, abuse, or post defamatory content regarding clients, professionals, or FORIRE staff.

4. User Accounts & Security

Certain features require creating an account. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to immediately notify FORIRE of any unauthorized use or suspected security breach.

5. Terms for Clients

Clients may submit quote requests free of charge. By submitting a request, clients acknowledge:

  • Professionals listed on FORIRE operate as independent businesses and contractors;
  • FORIRE does not guarantee professional availability, pricing quotes, project completion, or quality of work;
  • All contracts, scope adjustments, project payments, and warranties are negotiated and settled directly between client and professional;
  • Clients are encouraged to verify licensing, insurance coverage, and credentials prior to hiring any service provider.

6. Terms for Service Professionals

Professionals may register, create public business profiles, and access client leads. Professionals expressly agree:

  • You operate as an independent contractor, not an employee, agent, or representative of FORIRE;
  • You hold and will maintain all required licenses, bonds, permits, and commercial insurance required by your jurisdiction;
  • FORIRE does not guarantee any specific volume of leads, customer replies, or completed bookings;
  • You will deliver services safely, honor agreed quotations, and handle client inquiries professionally;
  • FORIRE reserves the right to suspend or ban profiles for misleading details, customer complaints, or chargebacks.
SMS

6A. Mobile Messaging / SMS Terms

TCPA & CTIA / A2P 10DLC Account Notification Terms

These Mobile Messaging Terms govern your participation in the FORIRE SMS Notification Program operated by FORIRE. By voluntarily providing your mobile telephone number and checking the voluntary SMS consent box on our website or mobile app, you agree to these SMS Terms:

• FORIRE may send SMS messages to users who voluntarily opt in.

• Messages may include account and marketplace notifications, including service request updates, new lead notifications for professionals, responses from service professionals, appointment updates, and other marketplace activity.

• Message frequency varies.

• Msg & data rates may apply. Standard carrier rates may apply for text messages sent and received.

• Reply STOP to opt out. You may cancel SMS notifications at any time by replying STOP, CANCEL, UNSUBSCRIBE, END, or QUIT to any text message from FORIRE, or by updating your Account Settings.

• Reply HELP for help. For assistance, reply HELP or contact FORIRE Support at support@forire.com.

• SMS consent is optional.

• SMS consent is not required to use FORIRE, create an account, submit a quote, or become a FORIRE Pro.

Carrier Liability & Privacy Policy

Wireless carriers (including AT&T, T-Mobile, Verizon, Sprint, and regional operators) are not liable for delayed or undelivered messages.

All mobile information is handled strictly in accordance with our Privacy Policy. FORIRE does not sell or share mobile information or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.

7. Subscriptions, Payments & Credits

Service professionals may purchase subscriptions or marketplace credits to unlock client leads. Fees are billed in advance to the payment method on file. Paid subscriptions automatically renew until canceled in Pro Settings prior to the renewal billing date.

Marketplace credits hold no cash value, cannot be redeemed for fiat currency, and expire ninety (90) days from issuance unless otherwise noted.

₡

7A. Credit Protection & Refund Policy

Credits are non-refundable for cash, but may be restored to your professional balance under the following conditions:

Automatic Restorations

  • Invalid contact numbers or unverified emails
  • Duplicate lead billing caused by technical error
  • Customer cancellations within the refund window

Manual Dispute Window

Submit a refund request via your Pro Dashboard within 72 hours of lead unlock for fraudulent inquiries or non-responsive accounts.

8. Disclaimers & Limitation of Liability

THE FORIRE MARKETPLACE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, FORIRE DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

FORIRE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF SERVICES PERFORMED BY THIRD-PARTY PROFESSIONALS OR USER INTERACTIONS.

9. Dispute Resolution & Governing Law

Any dispute arising out of or related to these Terms or the Service shall be governed by the laws of the State of Delaware, without regard to conflict of law principles. You and FORIRE agree to resolve any claim through binding individual arbitration rather than court litigation.

10. Changes to These Terms

We reserve the right to revise or update these Terms at any time by posting the revised version on this page with an updated "Last Updated" date. Your continued use of FORIRE after modifications signifies acceptance.

11. Contact Us

For questions or support regarding these Terms of Service, contact:

FORIRE Legal & Compliance Team

Email: support@forire.com

Website: https://forire.com